Refund policy

Return Policy

At Lady Ks Kouture, we want you to love your purchase. Please review our return policy carefully before completing your order.

Returns & Exchanges:
• Returns are accepted within 7 days of delivery or in-store pickup
• Items must be unworn, unwashed, and in original condition with tags attached
• Proof of purchase is required

Non-Returnable Items:
• Sale or clearance items
• Custom or made-to-order pieces
• Intimates and lounge wear
• Accessories

In-Store Returns:
• In-store purchases may be returned in-store only
• Online purchases may be returned in-store or by mail

Sizing Support:
We strongly recommend reviewing our Size Guide and attending live shopping events for real-time fit assistance before purchasing.

Return Approval:
All returns must be approved. Please contact us before sending items back.

Contact Us:
For return requests or questions, please reach out through our contact page or email us directly.

Lady Ks Kouture reserves the right to refuse returns that do not meet the above criteria.